This acceptable use policy sets out the terms between you and us under which you may access our Silo website www.silo.co.uk (our site) or mobile application (“App”). This acceptable use policy applies to all users of, and visitors to, our site. You should read this policy carefully and if you don’t wish to be bound by these, please do not use our website or download our App.
Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our Service Terms and Conditions (the “Terms”) and our Privacy Policy.
Information about us
The Silo website and App is run by Killik Intelligent Savings Limited and we are authorised and regulated by the Financial Conduct Authority (our reference number is 710328). Our registered office is at 46 Grosvenor Street, London W1K 3HN, (with registration number 09449583).
Changes to website terms
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.
Content on our website
We make reasonable efforts to update the content on our website and App, however either or both may be out of date at any given time. We are under no obligation to update our content and we make no representations, warranties or guarantees that the content on our website or App is accurate, complete or up-to-date.
Content and advice
Our website contains content that is for general information only and is not intended to be advice to you unless we have accepted you as a client under our Terms whereby we shall decide how to invest for you and we select an investment strategy for you based on the information you provide about your personal circumstances and attitude to risk.
Viruses, errors or omissions
We try to ensure that our website and App are as good as we can make them, but we don’t guarantee that our website, our App or any content on either will be free from errors or omissions.
Additionally, we don’t guarantee that our website or App will be secure or free from bugs or viruses. We recommend that you use your own virus protection software.
Accessing our website and downloading our app
Accessing our website and downloading our App are both free of charge. We cannot guarantee that they will always be available or be uninterrupted. We may suspend, restrict, withdraw or change any part of our website or App without notice.
Our website and App are for people residing in the United Kingdom and so they are not appropriate for people in other locations. If you choose to access our website or download our App from outside the United Kingdom, you do so at your own risk.
Intellectual property rights
We own (or are licenced to use) all of the intellectual property rights in our website and App, and in the content published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website or App or any content on either, whether express or implied.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a) your use of, or inability to use, our website or App;
(b) your use of, or reliance on, any content displayed on our website or App;
(c) your use of any links to other websites contained in our website or App; or
(d) any virus, distributed denial-of-service attack or other technologically harmful material due to your use (in any way) of our website or App.
We only provide our website and App for domestic and private use. You agree not to use our website or App for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Misuse our website
You must not misuse our website or App by knowingly introducing viruses, trojans, worms, logic bombs or other materials which are malicious or technologically harmful. You must not attempt to gain unauthorised access to our website or App, the server on which our website or App is stored or any server, computer or database connected to our website or App. You must not attack our website or App via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website and App will cease immediately.
Prohibited uses
Use of and linking to our website
You may only use our website and App for lawful purposes. You may link to the homepage of our website or to our App page in the relevant app store, provided you do so in a way that is fair and legal, does not damage our reputation or take advantage of it and that does not suggest any form of association or endorsement on our part where none exists. We may withdraw this linking permission without notice.
Content standards
Suspension and termination
Third party links and resources in our site
Our website and App may contain links to other websites and resources provided by third parties. These links are provided for your information only and we have no control over the contents of those websites or resources.
Contact us
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